Returns Policy
At Agriton Farm, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, please review our returns policy below.
Returns Eligibility
You may request a return if:
The item is unused and in its original condition
The item is returned in its original packaging
The return request is made within 14 days of delivery
Non-Returnable Items
Due to the nature of certain agricultural and consumable products, we cannot accept returns for:
Opened or used products
Perishable or time-sensitive items
Custom or special-order products
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
We may request:
Photos of the damaged product
Order details for verification
We will arrange a replacement or refund where applicable.
Return Process
To initiate a return, please contact us at:
Email: info@agriton.co.uk
Include:
Your order number
Reason for return
Photos (if applicable)
Once approved, we will provide return instructions.
Return Shipping
Customers are responsible for return shipping costs unless the item is faulty or incorrect
We recommend using a tracked shipping service
Refunds
Once we receive and inspect your return:
Approved refunds will be processed within 5–10 business days
Refunds will be issued to the original payment method
Exchanges
We currently do not offer direct exchanges. Please return the item and place a new order.
Contact Us
For any questions regarding returns or refunds, please contact:
Eamil: info@agriton.co.uk
Phone: 01823 673344